Covid Safe Visiting

See below to find out what measures we have put in place to ensure the safety of our visitors and staff.


Admissions

We are strictly limiting the number of visitors we admit. Admissions are staggered into half-hourly time slots and once a slot is at capacity no more visitors will be admitted. For this reason we strongly recommend that visitors pre-book using our online booking system. Please book at least 24 hours in advance.

Visitors who are not booked will only be admitted if there is the capacity when they arrive.

Café PK

Capacity has been reduced to just four tables (16 people) inside. The outside terrace is available for people eating-in and buying take-away sandwiches and drinks.

Drinks and cakes are served in the café all day.

Lunch is served from 12:00 midday until 14:30. Cold drinks, sandwiches and treats are available to purchase for take-away throughout the day.

Staff sanitise each table and seats after use, and sanitise hands between serving each customer.

Cleaning

The museum is thoroughly cleaned at the start of each day, including a daily deep clean of the toilets. Hourly cleaning takes place in all high traffic / contact areas during opening hours.

Museum

We pride ourselves on offering an immersive, interactive museum experience. We have kept as many exhibits and things to do as possible, with hand-sanitising stations to be used wherever there is something to touch, push or prod. However, interactives such as Morse headsets, old telephones and listening posts have had to be removed for safety reasons.

Gallery spaces with only one route of entry/egress are limited to one family group at a time and visitors are asked to maintain social distancing throughout their visit.

Our escape stairs in the WWII bunker have re-opened and we ask visitors to observe social distance and respect others in the enclosed space.

Payment

Payment is by card or contactless device only – no cash please.

PPE

Protective screens are in place around any counters where you will meet staff (reception, shop and café).

We will continue to ask visitors to wear face masks throughout the museum (unless exempt), and to maintain social distance.


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