See below to find out what measures we have put in place to ensure the safety of our visitors and staff.
We are limiting the number of visitors we admit. Admissions are staggered into half-hourly time slots; once a slot is at capacity, no more visitors will be admitted. For this reason, we strongly recommend that visitors pre-book using our online booking system. Please book at least 24 hours in advance.
Visitors who are not booked will only be admitted if there is the capacity when they arrive.
The outside terrace is available for people eating in and buying takeaway food and drinks.
Drinks and cakes are served in the café all day.
Lunch is served from 12:00 midday until 14:30. Hot & cold drinks, cakes and treats are available to purchase throughout the day, these are also available to take away.
Staff sanitise each table and seat after use, and sanitise hands between serving each customer.
The museum is thoroughly cleaned at the start of each day, including a daily deep clean of the toilets. Hourly cleaning occurs in all high-traffic/contact areas during opening hours.
We pride ourselves on offering an immersive, interactive museum experience. We have kept as many exhibits and things to do as possible. Hand-sanitising stations can be found throughout the museum.
Our escape stairs in the WWII bunker have re-opened and we ask visitors to observe social distancing and respect others in the enclosed space.
Payment is by card or contactless device only – no cash, please.
Protective screens are in place around any counters where you will meet the staff (reception, shop and café).